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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Asmaa Shaheen

January 27, 2023

1  out of  5 rating by Asmaa Shaheen
"Never returns phone calls. Bad service"

Moe Naj

January 27, 2023

1  out of  5 rating by Moe Naj
"Stay away they try to steal my money."

Jamela Shaheen

January 27, 2023

1  out of  5 rating by Jamela Shaheen
"I wish I can give this office less than one star specially Venicea. I'll call state farm make official complaint."

Montse Flexas

December 6, 2022

5  out of  5 rating by Montse Flexas
"My mom and I have been with State Farm for 20 years. Darlene has been our agent for the last several years and she’s the best we’ve ever had! She’s always available to help us, answer any questions, and get us the best prices she possibly can. Don’t know what we would do without her! Thank you for all that you do for us Darlene!!"

Jorge Meza

November 10, 2022

5  out of  5 rating by Jorge Meza
"(Translated by Google) Infinitely grateful for the attention and service they gave me in a not pleasant moment, the valuable help of Ms. Viviana was fundamental, as always, the attention is luxurious. Super Recommended THANK YOU (Original) Infinitamente agradecido con la atención y el servicio que me prestaron en un momento no agradable, la valiosa ayuda de la Sra Viviana fue fundamental como siempre la atención es de lujo. Super Recomendable GRACIAS"

Ana Hernandez

October 25, 2022

5  out of  5 rating by Ana Hernandez
"(Translated by Google) Excellent attention and very competitive prices, I recommend it 100 percent (Original) Excelente atención y precios muy competitivos, lo recomiendo 100 por ciento"

Gildy Rivera

July 31, 2022

5  out of  5 rating by Gildy Rivera
"My family and I have been working with Alex Torres for years. He is an outstanding employee!!!. He is kind, professional, eliable and responsible.Lupe is also outstanding. Thank you Mr. Guy Brickman."

DIANA CASTILLO

July 28, 2022

1  out of  5 rating by DIANA CASTILLO
"Very disappointed with this company!! ESPECIALLY THE AGENT BY THE NAME OF ALEX TORRES!!!. Thank you to Sarah and Vivian as they were very kind in helping me. Alex never reported my insurance to the FLHSMV now my liscence is suspended, I can't renew my registration and I HAVE TO TAKE OFF FROM WORK TO GO TO THE TAX COLLECTORS OFFICE and show proof of Insurance all this due to Alex's incompetence. I hate having to call my insurance company and speaking to my agent...Alex... every single time he's just so nasty, so rude without any costumer service etiquette whatsoever, he truly is the reason I will be changing insurance company as soon as this is settled. Mr. Brickman if you read this review please know Alexander Torres is not representing your insurance company well at all, on the contrary pushing costumers like myself and my family to look somewhere else, plenty out there."

johannes du plessis

June 22, 2022

1  out of  5 rating by johannes du plessis
"Bad customer service, rude people. Incompetent, fail to report changes on my insurance when they are made. Changing to Geico"

ilyb

June 16, 2022

5  out of  5 rating by ilyb
"I have been a customer of Guy Brickman State Farm Agency well over 25 years. The service and quick responses Vivian provides to me at all times is exceptional. She always responds promptly and goes beyond. I am sincerely grateful to have her as my insurance contact."

Captain Andy

June 9, 2022

5  out of  5 rating by Captain Andy
"Vanessa is the best. She has been helping me and my family with are car insurance for a long time. Stopped by today and it was a breeze."

Star Ambition Tatted Diamonds

April 4, 2022

5  out of  5 rating by Star Ambition Tatted Diamonds
"Been with them for a long time .. and their service is above average. Vivian and Darlene and pretty much the whole staff, are nice and knowledgeable they will assist you in everything you want and need. Thank you so much"

Leslie Soriano

October 28, 2021

5  out of  5 rating by Leslie Soriano
"Love them. #StateFarmFamily"

Juan Fernandez

September 2, 2021

5  out of  5 rating by Juan Fernandez
"Been with them for a while now. Might go test the waters with another company soon just to get lower rates and then leverage the price to see if they’ll compete or not. Very professional though."

Raymond Monzon (Ray)

June 1, 2021

5  out of  5 rating by Raymond Monzon (Ray)
"Great Insurance Company with great people!!!"

Harris “HB” MC

April 11, 2021

5  out of  5 rating by Harris “HB” MC
"Ms Vivian is the best person, I have ever had the honor to work with for my insurance needs ... truly amazing !!!! Best service and very understanding .. You guys at brickman have top notch service !"

Join a Mission

August 20, 2020

5  out of  5 rating by Join a Mission
"Darlene Dobal is an outstanding agent there at Guy Brickman- very professional, knowledgeable, and responsive to her client's needs. 5- star in my book."

lSara J Rivera

May 21, 2020

5  out of  5 rating by lSara J Rivera
"(Translated by Google) Excellent service ... they treat you very well, they always look for the best options (Original) Excelente servicio ...te tratan muy bien siempre buscan las mejores opciones"

Yuliet Morales

April 19, 2020

5  out of  5 rating by Yuliet Morales
"Best service, best place to buy insurance ! Have coffee and cookies always for he’s Clients. Make you feel very welcome 💓"

Ken Rizzo

March 4, 2020

4  out of  5 rating by Ken Rizzo
"Very helpful"

Yordi Y.

October 14, 2019

5  out of  5 rating by Yordi Y.
"(Translated by Google) I thank Yuliet Morales for being so kind and professional. I have taken my time to thank you for your good treatment and professionalism in your work performance. Infinite thanks. (Original) Agradezco a yuliet Morales por ser tan amable y profesional. he tomado de mi tiempo para agradecer su buen trato y profesionalismo en su desempeño laboral. Infinitas gracias ."

Jose Pereda

May 27, 2017

5  out of  5 rating by Jose Pereda
"i have had my insurance with the agency for years and there hasn't been any complaints. the staff is always welcoming and willing to help with a quick turnaround response from my agent with any questions or needs."

Rita Marsh

March 1, 2017

1  out of  5 rating by Rita Marsh
"The agent has all these people working for him who don't only know what they are doing but are also rude at the same time. Bad combination. I am switching agent."

Rosa Pineda

October 12, 2015

1  out of  5 rating by Rosa Pineda
"Mr Brickman your agency needs your attention it lacks customer service & knowledge!!!"